Understanding your rights
Navigating the complexities of health and social care, mental capacity, and safeguarding legislation can be daunting. At Advocacy Solutions, we empower individuals, families, and professionals by providing clear, reliable guidance and support. Explore how we can help you understand your rights and ensure your voice is heard.
Frequently asked questions
We understand that you may have many questions regarding your rights and the legal frameworks involved in elderly care, mental capacity, or safeguarding. Below are answers to some of the most common inquiries we receive, designed to provide clarity and guidance.
Who would benefit most?
Individuals
Adults who are struggling to navigate health, social care, benefits, housing, or legal systems; people who feel overwhelmed, unheard, or unsure of their rights; those facing mental capacity issues, safeguarding concerns, or DoLS/LPS arrangements.
Families / Carers
Family members worried about a loved one’s care, safety, or wellbeing; those needing guidance on Court of Protection, safeguarding, or advocacy processes; people looking to support their relative to have a voice in decisions.
Professionals / Organisations
Care home managers or social care staff needing consultancy, safeguarding guidance, or staff training; professionals seeking clarity on legal frameworks and best practice in advocacy; commissioners or local authority staff looking for independent advocacy services.
Am I entitled to an advocate?
If you struggle to take part in decisions about your care, treatment, or support, the law often gives you the right to advocacy. We can explain which type applies.
What are my rights under the Mental Capacity Act?
You have the right to make decisions if you can. If not, decisions must be made in your best interests and using the least restrictive option.
What is a DoLS or Best Interests assessment?
If your liberty may be restricted in a hospital or care home, a DoLS/Best Interests assessment ensures any restrictions are necessary, proportionate, and lawful.
How can I challenge a decision I don’t agree with?
You can raise concerns, complaints, or appeals with your care provider, Local Authority, or the Court of Protection. We help you do this clearly and fairly.
What should I do if I’m worried about abuse or neglect?
Everyone has a right to be safe. We can support you to raise safeguarding concerns and ensure your voice is heard.
Do I have to pay for advocacy?
Statutory advocacy under the Care Act, Mental Capacity Act, or Mental Health Act is free.
What if I’m not eligible for statutory advocacy?
If you do not qualify, we can still provide advocacy on a private basis. Fees for non-statutory advocacy usually range from £50–£100 per hour, depending on the complexity of the case, or we can agree a fixed price for a defined piece of support. We will always explain costs upfront before starting any work.
You are not alone
After exploring these resources, we want you to feel that your voice matters and that Advocacy Solutions is here to help you navigate complex situations with confidence and support. Feel reassured that help is available, empowered to understand your rights, confident in our independent and practical support, and hopeful that positive outcomes are possible. We are your trustworthy, experienced, and person-centred partner, committed to protecting rights, improving outcomes, and giving people a real voice.